Key Responsibilities:

- Develop and implement CRM strategies to increase customer loyalty and retention

- Build and maintain relationships with existing and new customers

- Identify and pursue new sales opportunities

- Manage customer data and interactions using CRM software

- Analyze customer behavior and preferences to inform sales and marketing strategies

- Collaborate with sales team to ensure exceptional customer service

- Develop and manage customer loyalty programs

- Stay up-to-date with industry trends and competitor activity

- Meet and exceed sales targets