Job Details
Company Details
| Name | Contact | No of Employee | No of Jobpost | Status | |
Fateh Rural Limited |
9988613683 |
tejinder@fatehrural.com |
150 |
1 |
|
| About | CATERING TO ALL MAJOR SEGMENTS LIKE AGRI INPUT, AGRI MACHINERY, SOLAR, TRACTOR, TYRES, FMCG, VETERINARY, COSMETICS, SERVICE PROVIDERS, ENTERTAINMENT CHANNELS AND ETC. | ||||
| Address | mumbai | ||||
Jobs Details
Customer Care Executive(work from home)
| Category | Computer Operator & Back Office |
| No of Vacancy | 1 |
| Gender | Female |
| Experiance Status | Fresher |
Full Time
| Qualification | Graduate,Under Graduate |
| Salary | 8000 - 12000 |
| Validity | 2024-12-11 - 2025-01-25 |
| Age Limit | 18 - 36 |
Jobs Description
job details:-
Laptop & Desktop mandatory
8 Hours normal shifting available.
1. Customer Service: Respond to customer inquiries via phone, email, and chat, resolving issues and providing product information.
2. Complaint Resolution: Resolve customer complaints and concerns in a timely and professional manner, escalating complex issues to senior management as needed.
3. Order Processing: Process customer orders, including taking payments and arranging shipping, ensuring accurate and timely order fulfillment.
4. Customer Retention: Identify opportunities to upsell and cross-sell products, building strong relationships with customers to ensure repeat business.
5. Problem-Solving: Troubleshoot customer issues and provide solutions, collaborating with internal teams as needed.
6. Quality Assurance: Maintain accurate records of customer interactions, participating in quality assurance activities to improve customer service.