Job Details
Company Details
| Name | Contact | No of Employee | No of Jobpost | Status | |
Genres Ad Pvt Ltd |
9348925500 |
hr@genres.co.in |
50 |
6 |
|
| About | Geners Ad the best Advertising agency, Digtal marketing company, and event management company. | ||||
| Address | Berhampur | ||||
Jobs Details
Customer Attend Executive
| Category | Computer Operator & Back Office |
| No of Vacancy | 1 |
| Gender | Male |
| Experiance Status | Fresher |
Full Time
| Qualification | Post Graduate,Graduate,Under Graduate |
| Salary | 15000 - 20000 |
| Validity | 2024-12-28 - 2025-02-11 |
| Age Limit | 18 - 35 |
Jobs Description
JOB DETAILS:-
- Respond to customer inquiries, complaints, and feedback via phone, email, and chat.
- Resolve customer complaints and concerns in a timely and professional manner.
- Provide product information, pricing, and availability to customers.
- Investigate and resolve customer complaints and concerns.
- Collaborate with internal teams, such as sales, marketing, and logistics, to resolve customer issues.
- Identify opportunities to upsell and cross-sell products to customers.
- Provide personalized recommendations to customers based on their purchase history and preferences.
- Accurately enter customer data, complaints, and resolutions into the customer relationship management (CRM) system.
- Generate reports on customer complaints, resolutions, and satisfaction.