Job details:-

1. Guest Check-in/Check-out: Process guest arrivals and departures, handling room assignments, and ensuring accurate billing.

2. Front Desk Operations: Manage front desk activities, including answering phone calls, responding to guest inquiries, and resolving issues.

3. Room Assignments: Assign rooms, handle room changes, and ensure accurate room status.

4. Guest Services: Provide information on hotel services, local attractions, and amenities, ensuring a personalized experience.

5. Payment Processing: Handle guest payments, process credit card transactions, and manage cash handling.

6. Communication: Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless guest experiences.

7. Problem-solving: Resolve guest complaints and concerns, escalating issues to management as needed.