Job Description

Need for ASKA(BERHAMPUR) , BALIGUDA(KANDHAMAL) , PHULBANI(KHANDHAMAL) , PARALAKHEMUNDI (GAJAPATI)

Ensure quality lead generation through various sources by maximizing territory coverage and 
managing referrals.
• Ensure proper customer handling in Walk-in and hyperlocal leads.
• Ensure walk through process as per Arena/Nexa norms.
• Ensure 100% DPI process in all para meters.
• Ensure transparency in dealing and communicating with customer. 
• Have knowledge of various products, schemes & finance as well as of Competition
• Ensure salestrac is opened for all enquiries and information is captured and proper follow-up.
• Probe and understand customer needs.
• Try to attract bulk deals and long-term customers so, as to promote institutional sales.
• Give proper demo and test drive of the car to the customer
• Ensure Home visit of each enquiry within 24 hrs max.
• Exceed Targets for Car sales, MGA/GNA per vehicle, MI, EW, Exchange, Finance & CDI.
• Participate in events and promotional activities to generate enquiries
• Daily enquiry follow-ups and updating in the salestrac as well as in DMS.
• Ensure customer dockets is opened during booking
• Building relationship with banks and financers
• Serve as single point of contact till first service
• Ensure quality delivery process asper Arena/Nexa norms.
• Explain CDI ratings & its importance to the customer at the time of delivery
• Ensure all the documents such as Invoice, Insurance, EW, RTO, special scheme gifts to be handed 
over to customer within the timeframe
• Should collect all the scheme related documents for ISL/RMK/Exchange Claims before delivery of 
vehicle
• Ensure zero complaints (Pre and Post) and if any complaints rises is to be resolved within 24 hrs.
• Ensure active participation in whatsapp group

About SKY Automobiles

NEXA Twin City (Sky Automobiles) has a strong legacy in the automotive retail sector, tracing its roots back to Sky Automobiles, one of the oldest and most respected Maruti Suzuki dealership groups in India, established in 1987. Over the decades, Sky has grown from a single showroom to a vast network with 40+ touchpoints across Odisha and Chhattisgarh, offering sales and service through ARENA, NEXA, and True Value channels and serving over 200,000 satisfied customers. Today, the company continues to be known for its trusted customer service, premium buying experience, and strong community presence, combining its rich heritage with modern dealership excellence. skyautomobiles.in

Location

N.H. - 5, Amabapua Mouza Between Gopalpur, Junction, Jaganathpur, Brahmapur, Odisha 760011

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