Receptionist / Front Desk Executive at Online Holidays

Job Description

About the Role

We are looking for a courteous, organised Receptionist / Front Desk Executive to manage front desk operations and provide a welcoming experience for visitors, clients, and employees. This is a full-time, work-from-office role suited to candidates with 0–2 years of relevant experience. Freshers with strong communication skills are welcome to apply.

Key Responsibilities

• Welcome visitors professionally, understand their requirements, and direct them to the appropriate person or department.

• Answer incoming calls, take accurate messages, and route enquiries promptly.

• Manage appointments, meeting room bookings, and visitor records.

• Handle incoming and outgoing correspondence, couriers, and deliveries.

• Maintain a tidy, organised reception area and monitor front desk stationery supplies.

• Support routine administrative tasks, including data entry, filing, scanning, and document preparation.

• Coordinate with internal teams to resolve visitor requests and support daily office operations.

• Follow visitor access procedures and handle personal and business information confidentially.

Required Skills & Qualifications

• Education: Class 12 pass or equivalent; a diploma or bachelor's degree is an advantage.

• Experience: 0–2 years in reception, customer service, hospitality, or office administration.

• Clear verbal and written communication in English; ability to communicate in Hindi or a relevant regional language is an advantage.

• Basic proficiency in MS Word, Excel, email, and calendar applications.

• Professional telephone etiquette and a helpful, customer-focused approach.

• Strong organisation, attention to detail, punctuality, and the ability to manage multiple enquiries calmly.

• Ability to work on-site and collaborate effectively with colleagues.

Nice to Have

• Previous experience handling a busy reception desk or customer-facing service counter.

• Familiarity with visitor management systems, office telephone systems, or appointment scheduling tools.

• Training in front office operations, hospitality, or office administration.

What We Offer

• Suggested compensation: ₹1,80,000–₹3,00,000 per year, depending on experience and the scope of responsibilities; final compensation will be confirmed during hiring.

• A role offering practical exposure to front desk management and office coordination.

• Opportunities to strengthen customer service, communication, and administrative skills.

• Working hours, applicable benefits, and other employment terms to be confirmed during the selection process.

Skills

About Online Holidays

It provides wide range of online pacakges for various location across India

Location

Berhampur, Odisha, India

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