Job Role:

Job Title: Telecaller

Job Summary:

We are seeking a highly motivated and results-driven Telecaller to join our team. As a Telecaller, you will be responsible for making outbound calls to customers, prospects, or clients to sell products or services, gather information, or follow up on leads. Your goal will be to build relationships, resolve queries, and generate sales.

Key Responsibilities:

1. Make outbound calls to customers, prospects, or clients to sell products or services, gather information, or follow up on leads.

2. Build relationships with customers and prospects to understand their needs and provide solutions.

3. Communicate effectively and persuasively to influence purchasing decisions.

4. Handle customer objections and concerns professionally.

5. Meet or exceed sales targets and performance metrics.

6. Update customer information and interaction history in CRM systems.

7. Collaborate with internal teams (e.g., sales, marketing, customer service) to ensure alignment.

8. Stay up-to-date on product knowledge and industry trends.

9. Maintain a high level of professionalism and customer service.

10. Perform other duties as assigned.