Job Title: Telecaller – Solar Sales Department

Location:Pokhariput, bbsr
Job Type: Full-time
Salary: 12000-15000
Reports to: Sales Manager

Job Overview:

We are seeking a dynamic and enthusiastic Telecaller to join our Solar Sales Department. As a Telecaller, you will be responsible for reaching out to potential customers, promoting our solar energy solutions, and generating leads for the sales team. The ideal candidate should have excellent communication skills, a passion for renewable energy, and a strong ability to build relationships over the phone.

Key Responsibilities:

• Outbound Calls: Make outbound calls to potential customers to promote solar products and services.
• Lead Generation: Identify and qualify leads by understanding customer needs and offering appropriate solar solutions.
• Product Knowledge: Stay updated on the latest solar technology and product offerings to effectively address customer queries.
• Customer Relationship Management: Build rapport with potential clients, providing excellent customer service and follow-up on initial inquiries.
• Appointment Setting: Schedule appointments for the sales team to meet with qualified prospects and close deals.
• Data Entry & Reporting: Maintain accurate records of calls, customer details, and lead status in the CRM system.
• Performance Tracking: Meet or exceed daily, weekly, and monthly targets for call volume, lead generation, and appointments set.
• Market Feedback: Provide feedback on customer needs, market trends, and competitive information to help improve product offerings and sales strategies.

Qualifications:

• Education:Any Graduation.
• Experience: Minimum 2yr to 4yr experience in telemarketing, customer service, or sales,
• Skills:
• Excellent verbal communication and active listening skills.
• Ability to work effectively in a team-oriented environment.
• Knowledge of solar energy solutions or willingness to learn.
• Strong organizational skills and attention to detail.
• Must have good communication in English , Hindi and Odia