Job Details:-

The Admin & Customer Handling role will be responsible for providing administrative support and exceptional customer service to clients and internal stakeholders. The ideal candidate will have excellent communication and interpersonal skills, be highly organized, and able to work in a fast-paced environment.

    - Provide administrative support to the team, including data entry, filing, and record-keeping.

    - Manage and maintain accurate and up-to-date records and databases.

    - Assist with preparation of reports, presentations, and other documents.

    - Respond to customer inquiries via phone, email, and chat.

    - Resolve customer complaints and issues in a timely and professional manner.

    - Provide product/service information and support to customers.

    - Communicate effectively with internal stakeholders, including sales, marketing, and operations teams.

    - Ensure seamless communication between departments to resolve customer issues.