JOB DETAILS:-
1. Team Supervision: Supervise and coordinate the activities of a team, providing guidance, training, and support.
2. Performance Management: Evaluate team member performance, providing feedback, coaching, and disciplinary action as needed.
3. Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.
4. Customer Service: Ensure excellent customer service, responding to customer inquiries and resolving issues.
5. Communication: Communicate effectively with team members, management, and customers, providing updates and information.
6. Problem-Solving: Resolve problems and conflicts, using analytical and problem-solving skills.
7. Reporting and Analysis: Prepare and analyze reports, providing insights and recommendations.