JOB DETAILS:-
- Make outbound calls to customers and prospects to sell products or services.
- Answer inquiries and provide information about products or services.
- Handle customer complaints and resolve issues in a professional and timely manner.
- Meet or exceed sales targets by selling products or services to customers and prospects.
- Identify and pursue new sales opportunities.
- Collaborate with other departments to align sales and marketing strategies.
- Develop and maintain strong relationships with customers and prospects.
- Provide excellent customer service and support.
- Identify opportunities to upsell and cross-sell products and services.
- Accurately enter customer data and sales information into CRM software.
- Maintain accurate and up-to-date records of customer interactions and sales activities.
- Collaborate with other telecallers and sales team members to share best practices and achieve sales targets.
- Participate in team meetings and training sessions to improve sales skills and knowledge.