Customer Representative Female

Odialagna matrimony View Contact Details
Fresher
10000 To 15000
Post Graduate,Graduate
Female
Berhampur, Odisha, India

Job description

Key responsibilities of a customer care executive in matrimony might include:
  • Answering customer calls and emails regarding account access, profile creation, and matching functionalities.
  • Resolving technical issues users might face on the website.
  • Providing information about subscription plans and packages.
  • Guiding users through the process of creating a detailed profile.
  • Addressing customer concerns and complaints related to potential matches or inappropriate behavior.
  • Upselling premium features or additional services to enhance the user experience.
  • Maintaining customer records and ensuring data accurac