JOB DETAILS;-
1. Customer Service: Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
2. Issue Resolution: Resolve customer complaints and concerns in a professional and courteous manner.
3. Booking and Cancellation: Assist with booking and cancellation of travel arrangements, including flights, hotels, and packages.
4. Travel Documentation: Provide information and assistance with travel documentation, such as visas and travel insurance.
5. Customer Relationship Management: Build and maintain relationships with customers to ensure loyalty and retention.
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