Petrol Pump Manager – Hindustan Petroleum Retail Outlet at Satyalaxmi Filling Station

Job Description

About the Role

We are seeking an experienced Petrol Pump Manager to oversee the day-to-day operations of a Hindustan Petroleum-branded fuel retail outlet. The role involves managing fuel inventory, supervising staff, maintaining accurate financial records, delivering excellent customer service, and ensuring safe, compliant operations. This is a full-time, on-site role requiring availability for rotational shifts, weekends, and public holidays as operationally necessary.

The role is for outlet management; direct employment with Hindustan Petroleum Corporation Limited should not be assumed. The employing entity and appointment terms will be confirmed during recruitment.

Key Responsibilities

• Manage daily outlet operations, including opening and closing procedures, shift handovers, forecourt readiness, and customer service.

• Supervise pump attendants, cashiers, and support staff; prepare rosters, monitor attendance, and conduct operational and safety training.

• Monitor petrol and diesel stock levels, coordinate replenishment, and oversee tanker receipt and unloading in accordance with approved safety procedures.

• Reconcile tank dip readings or automated tank-gauging data, dispenser totalizer readings, deliveries, and daily sales; investigate stock discrepancies promptly.

• Oversee cash, card, UPI, and approved credit transactions; reconcile collections, arrange deposits, and maintain supporting records.

• Maintain fuel quality and quantity checks, required registers, inspection records, and equipment maintenance logs according to applicable standards.

• Ensure adherence to applicable HPCL operating procedures, Petroleum and Explosives Safety Organisation requirements, Legal Metrology requirements, and fire-safety protocols.

• Coordinate dispenser servicing, statutory verification, preventive maintenance, and resolution of equipment faults through authorized personnel.

• Handle customer complaints professionally, support ethical sales of lubricants and other approved products, and report operational performance to outlet ownership or management.

• Maintain emergency preparedness, enforce safe forecourt practices, and escalate incidents, suspected shortages, or compliance concerns without delay.

Required Skills & Qualifications

• 3–7 years of relevant experience in fuel retail, petrol pump operations, or closely related retail operations, including staff supervision.

• Bachelor’s degree in any discipline or a relevant diploma with substantial fuel retail supervisory experience.

• Working knowledge of fuel receipt procedures, inventory reconciliation, daily sales reporting, and cash controls.

• Understanding of forecourt safety, fuel handling precautions, emergency procedures, and applicable outlet compliance obligations.

• Ability to use Microsoft Excel, POS systems, and basic inventory or accounting software.

• Strong leadership, customer-handling, numerical accuracy, and problem-solving skills.

• Ability to communicate clearly with customers, staff, delivery personnel, and service providers.

Nice to Have

• Previous experience managing an HPCL-branded outlet or another oil marketing company’s fuel retail outlet.

• Familiarity with automated tank gauging, retail outlet automation, and digital payment reconciliation.

• Experience handling fleet accounts, lubricant sales, inspections, and operational audits.

• Relevant fire-safety, first-aid, or fuel-handling training.

What We Offer

• Suggested annual compensation: ₹3,00,000–₹5,40,000, depending on experience, outlet scale, and responsibilities; final compensation will be confirmed by the employer.

• A hands-on leadership role covering operations, team management, inventory control, and customer service.

• Opportunity to build expertise in fuel retail operations and safety-led service delivery.

• Applicable statutory benefits and leave, with any incentives, training provisions, and additional benefits to be confirmed during hiring.

Skills

About Satyalaxmi Filling Station

Satya Laxmi Filling Point is a Hindustan Petroleum (HP) fuel station. It serves as a crucial stop for commuters and travelers in the Ganjam area, providing both traditional fuel and modern EV charging solutions

Location

Kalasandhapur, Kalasandhapur, Odisha, India, 761111

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