Telesales Executive – Bajaj Capital at Bajaj Capital

Job Description

About the Role

Bajaj Capital is seeking a Telesales Executive to engage prospective customers, understand their financial-product interests, and support customer acquisition through telephone-based sales. The role suits a confident communicator who enjoys customer interaction, structured follow-ups, and working toward sales targets.

Suggested role profile: Full-time, office-based position suitable for fresh graduates and candidates with up to 2 years of relevant experience. Work arrangements and eligibility should be confirmed during recruitment.

Key Responsibilities

• Make outbound calls to assigned leads and respond to customer enquiries professionally.

• Understand customer requirements and explain relevant financial-product features, eligibility requirements, charges, and risks using approved information.

• Qualify interested prospects and schedule appointments or arrange handovers to authorised advisers and sales specialists.

• Follow up consistently with prospects to support application completion and sales conversion.

• Maintain accurate call logs, lead statuses, follow-up schedules, and customer interaction records in the CRM system.

• Work toward agreed targets for call activity, qualified leads, appointments, conversions, and service quality.

• Coordinate with internal teams on documentation requirements and application progress.

• Follow applicable telemarketing consent requirements, customer-data privacy policies, and financial-services compliance procedures; avoid misleading claims or guaranteed-return promises.

Required Skills & Qualifications

• Bachelor’s degree in any discipline; commerce, finance, business administration, or marketing is advantageous.

• 0–2 years of experience in telesales, telecalling, customer service, or inside sales; fresh graduates with strong communication skills may apply.

• Clear verbal communication in English and an Indian language relevant to the customer base.

• Strong active listening, persuasive communication, and objection-handling skills.

• Basic computer proficiency, including spreadsheets, email, and CRM data entry.

• Ability to manage follow-ups, meet activity targets, and remain professional when handling rejection.

• Willingness to learn financial-product fundamentals and follow approved sales and compliance processes.

Nice to Have

• Previous exposure to banking, financial services, insurance, or investment-product sales.

• Experience using CRM software, dialler systems, or lead-management tools.

• Understanding of customer onboarding and KYC documentation requirements.

• Relevant financial-services certifications where applicable to assigned responsibilities.

What We Offer

• An opportunity to develop customer engagement and sales skills in the financial-services sector.

• Exposure to lead management, customer acquisition, and cross-functional sales coordination.

• Suggested annual fixed salary: ₹1,80,000–₹3,00,000, depending on experience and assessment. This is an indicative Indian-market range, not a confirmed employer offer.

• Any performance incentives, training support, benefits, and progression opportunities will be confirmed by the employer during recruitment.

Skills

About Bajaj Capital

Conversation with Gemini about bajaj capital Bajaj Capital is one of India’s oldest financial advisory, investment planning, and wealth management companies. Established in 1964 by K.K. Bajaj, it operates as an independent distributor of a wide range of financial and investment products.

Location

Berhampur, Odisha, India

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