13 hours ago

CRM Executive (Suzuki) at Laxmi Motors Cycle & Allied Pvt Ltd

Laxmi Motors Cycle & Allied Pvt Ltd

Automobile,Auto-Components

Full Time

₹ 0 - 3 Lakhs

Berhampur, Odisha, India

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Job Description

Job Responsibilities:

Handle customer enquiries, feedback and service-related concerns.

Make regular follow-up calls with existing and prospective customers.

Coordinate with the Sales and Service departments for customer requirements.

Maintain and update customer information and CRM records.

Follow up with customers regarding vehicle purchase, service, delivery and related activities.

Collect customer feedback and ensure timely resolution of issues.

Inform customers about service schedules, offers and dealership activities.

Maintain proper records of calls, follow-ups and customer interactions.

Support the dealership in improving customer satisfaction and retention.

Prepare daily/weekly CRM reports and share updates with the management.

Maintain professional communication and a positive relationship with customers.

Preferred Skills: Good communication, customer-handling ability, basic computer/MS Office knowledge and follow-up skills. Automobile/dealership experience will be an advantage.

Skills

Automobile,Auto-Components Customer Relationship Manager

About Laxmi Motors Cycle & Allied Pvt Ltd

Lakshmi Motorcycles & Allied Private Limited in Berhampur-odisha is one of the leading businesses in the Motorcycle Dealers. Also known for Motorcycle

Location

Berhampur, Odisha, India

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